Privacy policy

Last updated: 10 November 2026

Data controller: Luminus Visual Studio, obrt za snimanje i usluge (sole trader), owner Damir Pišćetek, Zagreb, Croatia. SPACE STUDIO is a brand of this business.
Contact for data questions and deletion: info@luminusvisual-studio.hr

What data I collect

When you send an inquiry through the contact form, by email, WhatsApp or phone, I receive the data you provide: your name, email address or phone number and the content of your message (e.g. location, type and size of the property).

Why I use it

to reply to your inquiry and send an offer,
to arrange the details of the photo or video coverage if you accept the offer.

The legal basis is taking steps at your request before entering into a contract (Art. 6(1)(b) GDPR) and your consent, given by ticking the box in the form (Art. 6(1)(a) GDPR). I do not use your data for newsletters or marketing and I do not sell it.

Where the data is kept

Form inquiries arrive at info@fotografiranje-nekretnina.pro, and the conversation may continue on WhatsApp (a Meta service). The data stays in the mailbox and the WhatsApp chat, which only I can access. I do not share it with third parties unless required by law.

How long I keep it

Inquiry data is kept for 12 months from the last contact and then deleted. If you become a client, data needed for invoicing is kept as long as tax and accounting rules require.

Your rights

You can request access to your data, correction, deletion or restriction of processing, and withdraw your consent at any time. Just send an email to info@luminusvisual-studio.hr. You can also lodge a complaint with the Croatian Personal Data Protection Agency (azop.hr).

Visitor statistics and external content

For basic visitor statistics I use Ahrefs Web Analytics, which does not use cookies and does not collect data that identifies visitors. The site loads a sample virtual tour (Panoee) and an Instagram feed (Behold); your browser sends your IP address to these servers, as with any external content.